Clinical Supervisor | Baltimore, MD

Position Description:

The Clinical Supervisor is responsible for the clinical oversight from admissions through discharge of homecare clients and patients served. This oversight will include supervision of care management as required by regulation or contract and personnel management associated with the clinical delivery. The Clinical Supervisor is accountable to all federal, state, and local contracts and programs, and Maxim requirements, and where applicable or required by state regulations may be the Administrator.

The Clinical Supervisor is also responsible for the orientation and ongoing evaluation of homecare caregivers. Critical to this role is the assurance of clinical skills and competency of caregivers. This position will include ongoing caregiver development through education and training under the direction of the Clinical Manager or other office clinical leader.

Essential Duties and Responsibilities:
• Participates in patient and client engagement through care planning and excellent customer service
• Provides clinical oversight and homecare case management as required by regulation
• Provides and ensures client care coordination and transition management activities across the continuum
• Supports onboarding of new caregivers through clinical review of onboarding materials, interviews, competency, etc.
• Collaborates with scheduling function to review skills of caregivers and patient skill needs to
promote safe, compliant staffing
• Provides supervisory oversight for a specific client or caregiver as directed by regulations
• Collaborates with the clinical team to perform documentation review
• Provides education to team members, patients, family members of patients, caregivers, , and referral sources
• Develops caregivers through 90-day evaluations and at a minimum annual feedback sessions on performance and recommended development based on Key Performance Indicators (KPls) and competencies
• Manages caregivers while on assignment (clinical functions); assesses and investigates caregiver concerns and issues, and provides performance coaching, counseling and disciplinary action when appropriate
• Participates in clinical quality initiative activities
• Partners with other job families to support office operations
• Rotates on-call responsibilities with other Clinical Supervisors per a schedule established by the office
• Accountable to all federal, state, local contracts and programs, and Maxim requirements
• Where applicable or required by state regulations the Clinical Supervisor may be the Administrator
• Performs other duties as assigned

Minimum Requirements:
• Active RN license required (states in which office and patients are located)
• Minimum one year experience as a Registered Nurse preferred
• Must meet all federal, state, local contract and program requirements, in addition to internal certifications and training, as required
• Excellent written and verbal communication skills preferred
• Demonstrated critical thinking skills preferred
• Supervisory experience preferred
• Experience in quality management preferred
• Knowledge of Microsoft Office and computer literacy is required
• Proficiency in the English language is required

• Competitive pay: weekly paychecks & quarterly bonuses
• Health, dental, vision, and life insurance
• PTO
• 401(k) savings plan
• Awards and recognition programs
• Flexible work schedule w/ remote options
• Cell phone and mileage reimbursement