Emergency Department Associate Director, RN

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At Banner Health, we believe that “leadership matters” and is a key component to providing excellent patient care. Join a nationally recognized leader that values excellence, and begin making a difference in people’s lives.

Banner Estrella Medical Center is an American Nurses Credentialing Center Magnet Recognized 317 bed facility in Southwest Phoenix. The 73 bed Emergency Department (ED) provides care to pediatric and adult patients. With a focus on patient experience, we are committed to providing safe and compassionate care to our patients. The annual volume of the ED is nearly 100,000 visits and is also a Level 4 Trauma Center. Banner Estrella maintains NIHSS Stroke Gold Elite Plus, Chest Pain and Pediatric Preparedness accreditation's. The high-functioning multidisciplinary ED team works together cohesively to provide timely and high quality care to our patients.

As an Associate Director you will continue to develop your leadership skills by overseeing direct care staff. Day to day operations include understanding the financial oversight of departmental budgets, productivity and supplies. As the clinical leader you will have 24-hour accountability for your area of responsibility. The position reports to and is supported by the Director. This exciting and challenging position allows you to use your clinical expertise to ensure the provision of high quality, compassionate, safe and cost-effective patient care while growing and supporting a talented staff.

Your pay and benefits are important components of your journey at Banner Health. Banner Health offers a variety of benefits to help you and your family. We provide health and financial security options so you can focus on being the best at what you do and enjoying your life.

POSITION SUMMARY
This position provides managerial and clinical support to patients and staff. Uses depth and breadth of clinical management knowledge to ensure the provision of high quality, safe, and cost effective patient care. Demonstrates clinical expertise and oversees the leadership of clinical, financial, and personnel management of the assigned areas.

CORE FUNCTIONS
1. Manages and facilitates patient centered nursing care for designated patient populations by serving as a real-time clinical expert for unit staff and physicians for escalated problem-solving on patients, processes, and family issues. Manages the operations of the unit to ensure smooth and efficient patient care management and resource utilization.

2. Leads change by developing, implementing and evaluating quality and process improvement initiatives of the department in conjunction with the director. Seeks and utilizes input from staff and oversees change implementation. Ensures compliance with appropriate regulatory agencies.

3. Facilitates communication of system, regional, facility and department initiatives.

4. Manages and develops the operational and capital budgets and use of associated resources.

5. Assures the development of staff leadership through the design of effective shared leadership models and supports career advancement opportunities. Functions as a role model and encourages staff to participate in their own development.

6. Responsible for selection, orientation, on-boarding, and retention. Demonstrates leadership through coaching, performance evaluations, corrective actions, and development opportunities to create a culture of learning.

7. Manages large single unit or multiple clinical units to ensure excellent patient care. Actively develops leadership of entry level nurse manager(s) while leading clinical improvement initiatives. Internal customers include patients, staff, and physicians. External customers include patient family.

Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all customers of Banner Health with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day.

MINIMUM QUALIFICATIONS

BSN or MSN required for all new hires. BSN required for internal transfers/promotions within 6 months of transfer/promotion.

Requires a current RN license in state of practice. Requires BLS certification.

Must possess a strong knowledge and understanding of clinical care management as normally demonstrated through two years of clinical management experience relevant to patient population. Demonstrates knowledge and skills of specialty area. Requires critical thinking, communication, influence, decision-making, analytical, and flexibility skills to make optimal decisions based on multiple variables and desired outcomes. Must have the ability to practice skills according to department and professional standards and quality requirements. In LTC setting: Requires familiarity with Alzheimer’s disease and developmental disabilities. Employees working at Banner Behavioral Health Hospital or BTMC Behavioral must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. Employees working at Banner MD Anderson on the Banner University Medical Center Phoenix campus must possess a State of Arizona Department of Public Safety Level One Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. This is a requirement of the Whole Family Counseling Program held at this specific facility. Employees working in the Banner McKee Senior Behavioral Health Inpatient Unit must possess an Colorado Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.

PREFERRED QUALIFICATIONS

Master's degree in nursing preferred.

Additional related education and/or experience preferred.

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