Practice Manager

Job Overview - Practice Manager:
Our healthcare client is seeking an experienced Practice Manager to lead and manage a medical office. This pivotal role involves overseeing operational functions, managing staff, and ensuring the highest level of patient care and satisfaction.

Responsibilities as the Practice Manager:

• Main Contact and Support: Serve as the primary contact for staff, patients, and vendors, fostering positive relationships.
• Staff Management: Oversee hiring, staff development, and performance management in collaboration with HR and administration.
• Operational Efficiency: Guide staff and prioritize patient needs to ensure smooth office operations.
• Policy Compliance: Ensure staff adherence to company policies and procedures.
• Coaching and Feedback: Provide coaching and feedback to staff, suggesting creative solutions when needed.
• Performance Improvement: Implement processes and action plans to enhance performance, customer satisfaction, and productivity.
• Reporting: Generate monthly and quarterly reports on productivity, service, and metrics.
• Administrative Duties: Manage scheduling, onboarding, and other clerical tasks.
• Risk and Growth Management: Identify risks and growth opportunities, consulting with relevant departments on regulatory matters.

Qualifications for the Practice Manager:

• Education: Bachelor’s degree in Healthcare Administration, Business Management/Administration, or a related field.
• Experience: Minimum of 5 years in a related position.
• Skills: Strong communication, organizational, and problem-solving skills. Understanding of NY Workers Compensation Policies, No Fault, and Liens.
• Other: Bilingual in Spanish is a plus.

Application Notice: Qualified candidates will be contacted within 2 business days of application. If an applicant does not meet the above criteria, [Register to View] will keep your resume on file for future opportunities and may contact you for further discussion.