Clerical - Patient Financial

Position: Payment Poster
Location: Glenrock, NJ (Hybrid role)
Schedule: Monday to Friday, 8-4 or 9-5

Job Description:

The Cash Posting Coordinator is responsible for the timely and accurate posts of all payment types to the billing system to ensure accurate and timely reporting of receivables in accordance with company policies, practices, and procedures.

Payment Application.

Answer phone calls, answer questions, and/ or direct calls to the appropriate person.

Efficiently, timely, and accurately post cash and adjustments.

Perform and maintain posting level per company policy.

Identify and flag short pays.

Research unidentifiable payments.

Work collaboratively with the manager and other staff to identify trends and solutions to improve efficiency and accuracy.

Identify and follow appropriate protocol to correct payments and billing discrepancies.

Coordinate daily bank deposits.

Assist with the completion of daily reports.

Assist the department with the location of necessary documents.

Communicate effectively with teammates within the department; Supports the team culture within the organization by adhering to policies, practices, and the Company’s mission statement.

Provide exceptional customer service to patients, internal and external customers, all contacts, and third-party payors.

Interact professionally with all teammates to promote a cohesive working environment.

Look for ways to improve and promote quality processes within and outside of the department.

Adapt to and demonstrate multi-tasking skills when dealing with frequent changes in an ever-evolving work environment.

Recognize the need for change and the results of improved work processes.

Other duties as dictated by business conditions or management directives. Qualifications:

Graduation from an accredited high school or attainment of a GED certificate from an accredited institution.

Minimum of 6 to 12 months medical billing experience or education equivalent preferred.

Basic accounting experience preferred.

Must have experience with software program Careo (name recently changed to Tebra).

Knowledge and experience working with CPR+ preferred.

Infusion pharmacy experience a plus.

Healthcare billing and collections experience preferred.

Detail-oriented with strong organizational skills.

Ability to multi-task, prioritize, meet deadlines, and work independently.

Possesses good interpersonal skills; ability to work independently and as part of a team.

Facilitates work production results by incorporating exceptional planning and organizational skills.

Utilizes clear verbal communication skills to source and exchange information; utilizes written communication skills to prepare documentation and report results as warranted by job responsibilities.

Applies analytical skills to pre-established work processes that may require the preparation of reports or documents for further review or analysis.

Ability to identify problems within the work routine that can be handled at the level and refer escalated matters for further resolution.

Computer literacy in standard office applications.

Promotes a philosophy that is customer-driven with excellent service results.

Please reference Job number: 196560