Medical Administrative Assistant

Experience the Matrix Providers Advantage. We firmly believe that a healthy work/life balance enables you to perform at your best. Our mission is to serve America’s military family by aligning exceptional healthcare workers like you with rewarding career opportunities.

We are hiring an Admin to join our team of talented medical professionals, to assist with one-time, non-treatment Veteran Disability Exams, onsite, in Bend, OR.

• Employment Status: Full Time
• Compensation: This is an hourly position. Paid by-weekly
• Schedule: Full Time, Monday - Friday, 8:00am- 5:00pm.
• Benefits: Competitive financial package with a comprehensive insurance package including health, dental, vision, and life coverage.
  • Accrued Paid Time Off (PTO)
  • Paid Holidays (Outlined in Handbook)
  • 401(k) Plan

Requirements: The Admin must have and meet the following:

High School Diploma or GED Required.

• High School Diploma or GED required.
• Certification: Have an active and valid Basic Life Support (BLS) certification.
• Individuals must be able to work independently and as part of a team, have good interpersonal skills and a willingness to be flexible and adapt to changing situations.
• Candidates must possess computer skills: Microsoft Office Suite programs, Gmail and Google Drive, setting up printers, troubleshooting internet issues, ability to learn new programs and systems.

Admin Responsibilities:

• Receives and screens telephone calls and visitors to the office. Determines the need(s) of the caller/visitor and addresses them accordingly, providing information per organization policy. Takes and forwards messages.

• Makes appointment confirmation phone calls. Provide instructions to patient, explain an upcoming exam, and/or answer questions.

• Make call outs to veteran if exam date and time needs to be modified same day.

• Greets Veterans by completing check-in process and performs necessary screenings for appointments. Obtains necessary demographic information, signatures, copies, etc. Verifies all information.

• Maintains compliance files, records, logs, charts in accordance with Optum Serve and Federal, State, and Local regulatory, contractual, and organizational guidelines including HIPAA as outlined in training and policies/procedures, quality assurance and improvement processes.

• Maintains and orders supplies for personnel/department as needed or requested.

• Receives and opens incoming mail and packages. Reviews, sorts, and directs to the appropriate person.

• Acts as point of contact for repairs, installations, record retrieval and other company needs.

• Assists with orientation for new staff and practitioners.

• Contacts IT for assistance with issues in the office.

• Performs light cleaning and sanitization of common areas and front desk area.

• Chaperone exams as requested by examiner and exam type.

• Performs any other duties as directed by Optum Serve leadership.

Matrix Providers is an equal-opportunity employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For our EEO Policy Statement, please see [Register to View] To learn more about our Benefits Packages, please see [Register to View]

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